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I was asked for $1200 more than the estimate when movers arrived!' They used my supplies such as bubble wrap, tape, boxes, etc. No one knew how to pack China or Chrystal and no one spoke English or acted as if they didn't.

My Spanish speaking neighbor came to teach them how to pack. My attorney was present and can verify this. I bought them supper and they spoke enough English to tel me what they wanted to eat and to make sure I was paying for it! When they left was the first time I was informed that they were unloading my things in Houston.

Then in perfect English Jose, the leader I suppose, asked for tips! This was July 26th. It's August 8 and I've never seen my belongings or know where they are. My conversations with a man named To in Houston were rude and totally useless!

Please don't ever use Assurance Moving Services. Even the name is a scam.

Product or Service Mentioned: Assurance Van Line Services Long Distance Moving Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Aug 07, 2017.
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